Privacy Policy

Privacy Policy

Last Update January 2026

At the Highlands County Family YMCA (“us”, “we”, or “our”), our mission is to strive for the positive physical health of individuals of all ages. We are committed to providing the best and most efficient training, services, and equipment to achieve our mission. In delivering our services, we may obtain information about you, including personally identifiable information, client information, or other data related to your business.

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information or other data when you use our services.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Information to provide and improve services provided. By using us, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and other details (“Personal Information”).

We collect this information to provide services, communicate with you, respond to inquiries, process requests, and improve our services.

We do not, without prior consent, sell, rent, exchange, or otherwise distribute user information to third parties for marketing purposes. 

No mobile opt-in data will be shared with third parties.

LOG DATA

We may also collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include details such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our page that you visit, the time and date of your visit, and time spent on those pages.

We may use third-party services such as Google Analytics to collect, monitor, and analyze this information to enhance our functionality. These third-party service providers have their own privacy policies regarding the use of such data.

We reserve the right to use this data for targeted marketing efforts across various platforms, such as social media and Google Ads.

THIRD-PARTY LINKS

Our page may contain links to external websites or services operated by third parties. By using our Service, you acknowledge that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

COOKIES AND PIXELS

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to collect information about how you interact with our website, including visited pages, referring websites, and browsing preferences.

You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of our Service.

We and our advertisers may use tracking pixels to analyze user activity and provide personalized marketing based on browsing behavior.

INTEREST-BASED ADVERTISING

To enhance user experience and serve relevant ads, we and third-party providers may collect information about your online activities across different websites and devices. This data is used to create audience segments for targeted advertising.

SERVICE PROVIDERS

We may employ third-party companies to facilitate our services, perform service-related functions, or assist in analyzing usage. These providers have access to your Personal Information only for authorized purposes and are prohibited from disclosing or using your data otherwise.

COMMUNICATIONS

We may use your Personal Information to send newsletters or promotional materials. You can opt out of these communications at any time by following the unsubscribe instructions in our emails.

SMS TERMS OF SERVICE

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Technology Veterans. This includes SMS messages for service scheduling, reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. See our privacy policy at https://www.highlandsymca.org/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

We obtain consent verbally by asking: “Do you agree to receive conversational text messages from Technology Veterans?” Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at https://www.highlandsymca.org. To opt out at any time, text STOP. Visit https://www.highlandsymca.org/privacy-policy for our privacy policy. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

COMPLIANCE WITH LAWS

We will disclose your Personal Information when required by law, legal process, or to protect the security and integrity of our services.

INTERNATIONAL TRANSFER

Your information, including Personal Information, may be transferred to and stored on computers outside your jurisdiction, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

SECURITY

We take commercially reasonable steps to protect your Personal Information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use best practices, we cannot guarantee absolute security.

CHILDREN

We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at 863-382-9622.

LINKS TO OTHER SITES

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for their content, privacy policies, or practices.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date above and will remain in effect until updated. We reserve the right to modify this policy at any time, and changes will take effect immediately upon posting.

If we make significant changes, we will notify you through the email address you provided or by placing a prominent notice on our website.

CONTACT US

If you have any questions about this Privacy Policy or need to update your contact information, please reach out to us at info@highlandsymca.org